Order processing typically takes 1-3 business days. For our full Shipping Policy, please look here: https://theplantpuddle.org/policies/shipping-policy

Frequently Asked Questions

Do you create custom mixes?
Depending on your requirements and our materials availability, we accept custom requests for a personalized mix. Pricing will likely be similar to our Aroid Mix and Orchid Mix, but can fluctuate based on what materials are used. Contact us for details!

What are the dimensions of this product?
Most of our listings have measurements included either in the description or images. If not, or if you require more details, please reach out to us and we will do our best to get you the exact measurements.

Where do you deliver?
We currently delivery across Canada and internationally to the USA. If you are in a different country, please contact us for a custom shipping quote!

Where are your products made?
Most of our substrates are sourced from Canada, USA, Europe (in general), and New Zealand. All substrates are screened, organized, and packaged in Ontario, Canada. Most of our plastic and acrylic products are made in China, shipped from our tiny warehouse in Ontario, Canada.

Have a different question? Reach out to us through our Contact Page, or email info@theplantpuddle.org